We ship your order with a delivery guarantee and free, tracked shipping worldwide.

Your order will be dispatched within 1–2 days and will arrive within 4–8 business days, depending on your delivery address.

Once dispatched from our regional fulfillment center, we'll promptly share a live tracking link so you can easily follow the progress and arrival of your order—with peace of mind.

All duties and taxes are included.

Wherever you are, we’re here to deliver directly to your doorstep!

Yes! Here’s our cleaning guide:

1. Spot Clean

Use a damp cloth and mild soap to wipe away dirt or dog hair.

2. Hand Wash (if preferred)

Wash the mat by hand in lukewarm water using a gentle detergent.

Avoid harsh chemicals, as they may damage the cooling material.

3. Machine Wash

The CalmPaws Cooling Mat can be machine washed at temperatures below 30°C (86°F).

Do not use fabric softener or bleach, as this may harm the cooling properties.

4. Drying

Never tumble dry, as high heat can damage the cooling gel or materials.

Lay the mat flat and allow it to air dry completely.

Yes! Here’s our washing guide:

1. Remove the cushion

Shake out the bed to remove loose dog hairs and take out the cushion.

2. Machine wash

– Wash the CalmPaws Cooling Bed in cold or lukewarm water on a gentle cycle.

– Use a mild detergent to protect the fabric and filling.

3. Hand wash (if preferred)

Fill a tub with cold or lukewarm water and add a mild detergent. Let the bed soak, gently scrub with a soft brush, and rinse thoroughly to remove all soap. Avoid twisting or wringing the fabric.

4. Drying

Lay the bed flat to air dry, and reshape it as needed to prevent the filling from flattening.

Yes, CalmPaws™ is made with hypoallergenic materials.

It is OEKO-TEX® STANDARD 100 certified, meaning the materials are free from harmful substances and chemicals.

Our CalmPaws Cooling Mat is available in 4 sizes:

S: 50 × 40 cm
M: 60 × 50 cm
L: 70 × 55 cm
XL: 100 × 70 cm

Our CalmPaws Cooling Bed is available in 3 sizes:

S (74 × 74 cm)

M (98 × 90 cm)

L (120 × 95 cm)

We’re confident you’ll love your CalmPaws, but if for any reason you’re not satisfied, you have 100 days to try it risk-free.

If you wish to return it, you can do so within 30 days of receipt, and we will of course refund you in full.

Simply contact us at Calmpawssleep.adm@gmail.com, and we’ll assist you with the return and refund process – easy and hassle-free.

Yes! Free shipping on all orders above €67 / $72.